FAQ’s

How can I get 10% off my first order?

Use code WELCOME at checkout to save 10% and enjoy your very first handmade candle from Bloom Way Studio.

What are your shipping details?

All Bloom Way candles are made to order with love and care.

Processing time is typically 1–3 business days, depending on order volume.

Estimated delivery times vary by country:

- USA: 3–7 business days

- International: 7–15 business days

You’ll receive a tracking number once your order ships.

What is your return policy?

Each candle is handcrafted with attention to every detail, so small variations in color or shape are part of its handmade charm.

Returns aren’t accepted, but if your item arrives damaged, please contact me at bloomwaycandles@gmail.com within 3 days of delivery.

I’ll gladly help resolve the issue and make sure you’re happy with your experience.

What is your contact info?

Email: bloomwaycandles@gmail.com

Instagram: @bloomway_candles

Based in Los Angeles, California – worldwide shipping available.

Do you offer wholesale options?

Yes! I offer wholesale options for boutiques, wedding planners, and event designers.

If you’re interested in carrying Bloom Way candles, please email me with “Wholesale Inquiry” in the subject line.

Are your candles eco-friendly?

Absolutely. All Bloom Way candles are made from natural beeswax, non-toxic fragrance oils, and cotton wicks.

They’re free from paraffin, dyes, and synthetic additives.

How are Bloom Way candles packaged?

Each candle is carefully wrapped in eco-conscious packaging — perfect for gifting or personal use.

I take pride in presentation, so every order feels special from the moment it arrives.

Can I request a custom scent or color?

At this time, all candles are made in curated scent collections, but I’m happy to discuss small custom batches for events or collaborations — just reach out by email or Instagram.

How can I care for my candles?

To enjoy your candle safely and beautifully:

Trim the wick to ¼ inch before each use.

Allow the wax to melt evenly across the surface during the first burn.

Keep candles away from drafts, pets, and flammable objects.

Never leave a burning candle unattended.

What payment methods do you accept?

I accept major credit cards, PayPal, and Shopify Payments. All transactions are secure and encrypted for your safety.